About the role
Want to learn from the best web developers and online marketers in Colorado Springs? This is an in-house, full-time Administrative Assistant position with advancement into project management. You must be comfortable working one-on-one with clients of all kinds, communicate well, solve problems, stay organized and extremely detail oriented, learn at a fast pace, and work independently with little direction inside a team.
Responsibilities
- Respond to customer work requests by telephone, email, web tickets and chat
- Work with team members and clients to keep project timelines and budgets on track; update and manage project tracking data
- Manage accounts receivable and client billing inquiries
- Office support for web development, billing and customer service
- Rotational weekend and after-hours duty for customer calls and support inquiries (about every 8 weeks)
- Reliability and personal responsibility are a must; expect to wear a lot of hats and learn like crazy
Required skills
- Customer service: patient, respectful, professional communication by email, phone and in person
- Web and marketing background, since this role advances into project management
- High computer proficiency and attention to detail
Preferred experience
- Microsoft Office
- Web development or online marketing
- QuickBooks
- Project management software
Why Infront Webworks
- Health, vision and dental, Simple IRA, PTO and vacation time
- Flexible schedules, casual dress and an entrepreneurial environment
- Raises tied to achievements, annual training and a team that promotes from within